| W32.Welchia.Worm is a worm that exploits multiple vulnerabilities,
including:
The DCOM RPC vulnerability (described in Microsoft
Security Bulletin MS03-026) using TCP port 135. The worm specifically
targets Windows XP machines using this exploit.
The WebDav vulnerability (described in Microsoft
Security Bulletin MS03-007) using TCP port 80. The worm specifically
targets machines running Microsoft IIS 5.0 using this exploit. As
coded in this worm, this exploit will impact Windows 2000 systems
and may impact Windows NT/XP systems.
W32.Welchia.Worm does the following:
Attempts to download the DCOM RPC patch from Microsoft's Windows
Update Web site, install it, and then reboot the computer.
Checks for active machines to infect by sending an ICMP echo request,
or PING, which will result in increased ICMP traffic.
Attempts to remove W32.Blaster.Worm.
Removal using the W32.Welchia.Worm Removal Tool
Symantec Security Response has developed a removal tool to clean
the infections of W32.Welchia.Worm. This is the easiest way to remove
this threat and should be tried first.
Click
here to download W32.Welchia.Worm Removal Tool
To manually remove the worm
- Disable System Restore (Windows XP).
- Update the virus definitions.
- Restart the computer or stop the Worm.
- Run a full system scan and delete all the files detected as
W32.Welchia.Worm.
- Delete the values from the registry.
- Delete the Svchost.exe file.
For details on each of these steps, read the following instructions.
1. Disabling System Restore (Windows XP)
If you are running Windows XP, we recommend that you temporarily
turn off System Restore. Windows XP uses this feature, which is
enabled by default, to restore the files on your computer in case
they become damaged. If a virus, worm, or Trojan infects a computer,
System Restore may back up the virus, worm, or Trojan on the computer.
Windows prevents outside programs, including antivirus programs,
from modifying System Restore. Therefore, antivirus programs or
tools cannot remove threats in the System Restore folder. As a result,
System Restore has the potential of restoring an infected file on
your computer, even after you have cleaned the infected files from
all the other locations.
Also, a virus scan may detect a threat in the System Restore folder
even though you have removed the threat.
For instructions on how to turn off System Restore, read "How
to turn off or turn on Windows XP System Restore."
For additional information, and an alternative to disabling Windows
Me System Restore, see the Microsoft Knowledge Base article, "Antivirus
Tools Cannot Clean Infected Files in the _Restore Folder,"
Article ID: Q263455.
2. Updating the virus definitions
Symantec Security Response fully tests all the virus definitions
for quality assurance before they are posted to our servers. There
are two ways to obtain the most recent virus definitions:
Running LiveUpdate, which is the easiest way to obtain virus definitions:
These virus definitions are posted to the LiveUpdate servers once
each week (usually on Wednesdays), unless there is a major virus
outbreak. To determine whether definitions for this threat are available
by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
Downloading the definitions using the Intelligent Updater: The Intelligent
Updater virus definitions are posted on U.S. business days (Monday
through Friday). You should download the definitions from the Symantec
Security Response Web site and manually install them. To determine
whether definitions for this threat are available by the Intelligent
Updater, refer to the Virus Definitions (Intelligent Updater).
The Intelligent Updater virus definitions are available: Read "How
to update virus definition files using the Intelligent Updater"
for detailed instructions.
3. Restarting the computer in Safe mode or stopping the Worm services
Windows 95/98/Me
Restart the computer in Safe mode. All the Windows 32-bit operating
systems, except for Windows NT, can be restarted in Safe mode. For
instructions, read the document, "How to start the computer
in Safe Mode."
Windows NT/2000/XP
To stop the Worm services:
Open Services in the Administrative Tools located in the Control
Panel.
Scroll through the list in the right pane and look for the following
names:
Network Connections Sharing
WINS Client
If you find the services, right-click them, and then click Stop.
Exit the Services.
4. Scanning for and deleting the infected files
Start your Symantec antivirus program and make sure that it is configured
to scan all the files.
For Norton AntiVirus consumer products: Read the document, "How
to configure Norton AntiVirus to scan all files."
For Symantec AntiVirus Enterprise products: Read the document, "How
to verify that a Symantec Corporate antivirus product is set to
scan all files."
Run a full system scan.
If any files are detected as infected with W32.Welchia.Worm, click
Delete.
5. Deleting the values from the registry
CAUTION: Symantec strongly recommends that you back up the registry
before making any changes to it. Incorrect changes to the registry
can result in permanent data loss or corrupted files. Modify the
specified keys only. Read the document, "How to make a backup
of the Windows registry," for instructions.
Click Start, and then click Run. (The Run dialog box appears.)
Type regedit
Then click OK. (The Registry Editor opens.)
Navigate to the key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
Delete the subkeys:
RpcPatch
and:
RpcTftpd
Exit the Registry Editor.
6. Deleting the Svchost.exe file
Navigate to the %System%\Wins folder and delete the Svchost.exe
file.
Download patches for
Windows
NT 4.0
Windows
NT 4.0 Terminal Server Edition
Windows
2000
Windows
XP 32 bit Edition
Windows
XP 64 bit Edition
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